Telco Conecta Latam Conference Recap
The AAXIS Team participated in the Telco Conecta Latam Conference, which took place in Panama from Nov. 29-30, 2023. It was a very enriching experience, and we enjoyed meeting others in the industry. Our team is excited to shape the digital transformation trends in Telco in Latin America and beyond.
Some of the main takeaways from the conference were:
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Telcos in Latin America are navigating a challenging two-year period marked by revenue stagnation and customer retention hurdles.
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Rising demands from Telco customers, coupled with the option of portability, emphasize the importance for Telcos to deeply understand their clientele and actively cultivate loyalty.
- Telcos must proactively seek cost optimization and innovative income sources.
- Leveraging generative AI will help Telcos improve their onboarding processes, elevate their digital customer experiences, and provide personalized services based on individual company data.
The Innovation Team at AAXIS has strategically cultivated alliances to tackle the unique challenges in the Telco industry, prioritizing the application of generative AI. Our aim is to unlock the full potential of these technologies, ensuring that our clients and their customers can reap the countless benefits they yield. We are dedicated to creating opportunities for limitless growth and innovation in the Telco landscape.
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